DG Herbal terms and conditions banner featuring a clipboard document, herbal elements, leaves, and natural wellness-themed design.
DG Herbal terms and conditions banner featuring a clipboard document, herbal elements, leaves, and natural wellness-themed design.

1. Introduction

By accessing or using dgherbal.com, you agree to comply with and be bound by these Terms & Conditions.

2.Limitations Of Liability

DG Herbal shall not be liable for any indirect, incidental, consequential, or special damages arising out of or in connection with the use of our products or website. Our total liability shall not exceed the amount paid by you for the product in question.

3.Website Usage

You agree to use this website only for lawful purposes. You must not use the site in any way that may damage, disable, overburden, or impair the website or interfere with any other party’s use. Unauthorized use of this website is strictly prohibited.

4.User Responsibility

You are responsible for providing accurate shipping and contact information. DG Herbal is not responsible for orders delivered to incorrect addresses provided by the customer. You agree to use our products responsibly and according to the instructions mentioned on the product packaging.

5.Product Information

DG Herbal products are wellness and herbal products. The information provided on this website is for general informational purposes only. Results may vary from person to person depending on lifestyle, body type, and usage. Our products are not intended to diagnose, treat, cure, or prevent any disease.

6. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information

7.Orders & Acceptance

All orders are subject to product availability and confirmation of the order price. We reserve the right to refuse or cancel any order at our sole discretion, including in cases of pricing errors, suspected fraud, or unauthorized activity. You agree to provide accurate, current, and complete information for all orders.

8.Third-Party services

Our website may contain links to third-party websites or use third-party services such as payment gateways and courier partners. DG Herbal is not responsible for the content, privacy practices, or services of these third parties.

9. Pricing & Payments

All prices are listed in INR and are subject to change without prior notice. We offer COD and Prepaid payment options. Certain orders may require advance payment confirmation before dispatch. We reserve the right to verify orders before processing.

10. Policy Updates

DG Herbal reserves the right to update, modify, or replace these Terms & Conditions at any time without prior notice. Changes will become effective immediately upon posting on this page. It is your responsibility to review this page periodically.

11.Shipping & Delivery

We aim to deliver orders within 4–7 business days from the date of dispatch. However, delivery timelines may vary due to unforeseen circumstances such as weather conditions, courier delays, or regional restrictions. DG Herbal is not responsible for delays caused by third-party logistics partners.

12. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes arising shall be subject to the exclusive jurisdiction of the courts in Punjab, India.

13. Return & Refund Policy

Returns or replacements are only applicable for damaged, defective, or incorrect products received. Return requests must be reported within 48 hours of delivery with proper proof such as images or videos. For complete details, please refer to our Return & Refund Policy page.

14.Contact Information

If you have any questions, concerns, or request regarding this Privacy Policy or your data, please contact us:
DG Herbal / Global Gaur Pvt. Ltd.
GT Road, Block 3-A1, Ground Floor, Near Lekh Raj Sharma and Sons, Goraya, Punjab, India
Phone No.- 62843-89827
Email. support@dgherbal.com
Timings- Mon -Sat: 10:00AM - 6:00 PM
Shipping Time: Within 4-7 Days

15.Intellectual property

All content on this website, including text, images, logos, graphics, product designs, and other materials, is the intellectual property of DG Herbal and is protected by copyright and trademark laws. Unauthorized use, reproduction, or distribution is strictly prohibited.